Please arrive at least 15 minutes before your scheduled appointment; if you wish to use the pool, steam room or sauna prior to your appointment, we recommend arriving at least one hour early.
If you wish to change or cancel your scheduled appointment, please contact us with at least 24 hours notice. A 100% charge will apply for any treatments cancelled with less than 24 hours notice. The same applies for no shows.
All spa services are inclusive of GST and may be subject to change without notice. Hotel guests may charge spa services to their room account.
Lockers, robes and slippers are provided on arrival. Disposable underwear and all amenities are provided during your treatment. Appropriate swimwear is required at all times in the public spa, saunas, pools and relaxation lounges.
If there is anything in your medical history including serious illness, impaired immunity, allergies and current medication that could interfere with your experience at the Wellness Spa at Milton Park, we need to know at the time of booking. This is for your safety.
Please note, if you are pregnant, we need to know about it, however many of our treatments are suitable during this special time in your life. Our team can help customise a package. The minimum age requirement for spa treatment is 16.
Alcohol or non-prescription drugs must not be taken prior to your spa treatment. Guests under the influence will be asked to leave the spa in the best interests of their health. Our Spa environment is one of relaxation and tranquillity. In light of this, our spa is a mobile phone and smoke free environment.
You are never required to be completely undressed during any treatments, but state of undress is a personal choice. Our therapists are trained in the art of draping the body so your modesty is always maintained.
Please do not bring jewellery and valuables to the spa.